Shipping Policy

All orders are processed and shipped the next business day via our trusted carrier. Orders placed before midnight (EST) will be included in the next business day’s shipment.

To modify or cancel an order, please contact us before midnight (EST) on the day the order is placed. If you place multiple orders before the cutoff, such as adding an applicator or subscription, they will be automatically combined and shipped together for your convenience.

We don’t believe in hiding, we believe in thoughtful design. Our packaging is as beautiful and considered as the care inside, created to celebrate women’s wellness. Discreet by nature, it arrives without calling attention to its contents, offering peace of mind if a child, neighbor, or delivery person happens to see it.

For Customer Service:
We're available M-F, 8-4, PST via Live Chat and Email: support@getgina.com

For General Wellness Coaching (not medical advice):

Email: nurse@getgina.com. Questions will be addressed within 24 hours. Those seeking personal medical advice should consult with a licensed physician or other qualified health provider regarding a medical condition.